Privacy Policy

Dellisanti Design Center

Effective Date: June 6, 2025  |  Last Updated: June 6, 2025

Welcome to Dellisanti Design Center. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what choices you have in relation to your data.

By visiting our website at http://dellisantidesign.com, placing an order, creating an account, or otherwise interacting with our store, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website or services.

We take your privacy seriously — whether you're browsing our furniture collections, requesting a design consultation, or completing a purchase, your trust matters to us.

 

The business responsible for collecting and processing your personal data is:

 

Dellisanti Design Center

2060 Center Rd

Avon, OH 44011, USA

Phone: +1 (440) 406-9279

Email: info@dellisantidesign.com

Website: http://dellisantidesign.com

 

If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to reach out using the contact details above.

 

We collect different types of information depending on how you interact with our store. Here's a breakdown:

a. Information You Provide Directly

When you browse, shop, or contact us, you may provide:

•        Full name

•        Billing and shipping address

•        Email address

•        Phone number

•        Payment information (processed securely through our payment providers — we do not store full card details)

•        Order notes, special delivery instructions, or furniture customization preferences

•        Messages sent through our contact form or customer support inquiries

•        Account login credentials (if you create an account)

b. Information Collected Automatically

When you visit our website, certain data is collected automatically, including:

•        IP address and approximate geographic location

•        Browser type, device type, and operating system

•        Pages viewed, time spent on pages, and links clicked

•        Referring URLs (how you found our website)

•        Cookie identifiers and session data

c. Information from Third Parties

We may also receive information about you from third-party services such as payment processors, shipping carriers, or advertising platforms, to the extent permitted by their own privacy policies.

 

We use the information we collect to:

•        Process and fulfill your furniture orders, including coordinating delivery and any white-glove or in-home delivery services

•        Communicate with you about your order status, shipping updates, and delivery scheduling

•        Respond to your questions, design consultation requests, and customer service inquiries

•        Manage your account and provide a personalized shopping experience

•        Send promotional emails, design inspiration, new collection announcements, or special offers — with your consent, and only when you have opted in

•        Improve our website, product offerings, and overall customer experience

•        Detect and prevent fraud, unauthorized transactions, or other misuse of our services

•        Comply with applicable legal obligations, such as tax records and financial regulations

•        Run analytics to understand how customers interact with our store

 

We only use your data for the purposes described here. We do not sell your personal information to third parties.

 

Our online store is built and hosted on Shopify, a leading eCommerce platform. Shopify provides the underlying infrastructure that powers our website, including order management, checkout processing, and customer account management.

As our hosting provider, Shopify may have access to your information to the extent necessary to provide these services. Shopify is bound by strict data processing agreements and adheres to industry-standard security practices.

You can learn more about how Shopify handles data by reviewing their Privacy Policy at: https://www.shopify.com/legal/privacy

 

We use cookies and similar tracking technologies to enhance your browsing experience and understand how visitors interact with our store.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences and recognize you on return visits.

Types of Cookies We Use

•        Essential Cookies: Necessary for our website to function properly — for example, keeping items in your cart or maintaining your login session.

•        Performance / Analytics Cookies: Help us understand traffic patterns and how customers navigate our site, so we can make improvements.

•        Marketing / Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

•        Preference Cookies: Remember your settings and preferences for a better, more personalized experience.

Your Cookie Choices

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of our website — for example, items may not remain in your shopping cart.

Where required by law, we will request your consent before placing non-essential cookies on your device.

 

To power various features of our store, we use certain Shopify apps and third-party integrations. These tools help us with functions such as:

•        Product reviews and ratings

•        Email marketing and customer communications

•        Loyalty programs or referral campaigns

•        Live chat and customer support

•        Inventory and order management

 

These third-party apps operate under their own privacy policies. While we carefully select our app partners, we encourage you to review their individual privacy practices if you have concerns about how they handle your data.

 

All payments made through our store are securely processed by trusted third-party payment providers, which may include services such as PayPal, Stripe, or other payment gateways supported by Shopify.

When you enter your payment details at checkout, that information is transmitted directly to our payment processor using secure encryption technology. We do not store your full credit card or debit card number on our servers.

Payment processors operate under their own privacy and security policies and are required to comply with Payment Card Industry Data Security Standards (PCI-DSS). We encourage you to review the privacy policy of your chosen payment provider for more details.

 

To deliver your furniture orders, we work with third-party shipping carriers and fulfillment partners. These providers need access to certain information — including your name, shipping address, and contact details — to arrange and complete your delivery.

For furniture orders, this may include freight carriers or specialized in-home delivery and assembly services. We only share the minimum information necessary for your order to be delivered successfully.

Shipping providers operate independently and have their own privacy policies governing the data they collect.

 

You may choose to create an account on our website. Having an account allows you to:

•        Save your shipping and billing addresses for faster checkout

•        Track your order history and current order status

•        Manage your communication preferences

•        Access exclusive promotions or account-specific offers

 

You are not required to create an account to make a purchase — guest checkout is available. If you wish to delete your account or the data associated with it, please contact us at info@dellisantidesign.com.

 

When you fill out a contact form, send us an email, request a design consultation, or reach out through any other communication channel, we collect and store the information you provide in order to:

•        Respond to your inquiry or request

•        Follow up on outstanding orders or service issues

•        Maintain a record of our communications for quality and compliance purposes

 

If you subscribe to our email newsletter or marketing communications, we will use your email address to send you updates, promotions, and design inspiration. You can opt out of marketing emails at any time by clicking the 'Unsubscribe' link in any email, or by contacting us directly.

Please note that opting out of marketing communications does not prevent us from sending you important transactional messages related to your orders or account.

 

We use analytics and marketing tools to better understand our website visitors and to reach potential customers who may be interested in our furniture and design products. These tools may include:

Google Analytics

We use Google Analytics to track website traffic, user behavior, and overall website performance. Google Analytics collects data such as pages viewed, session duration, and demographic information in an aggregated, anonymized format. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On, available at: https://tools.google.com/dlpage/gaoptout

Meta Pixel (Facebook/Instagram)

We may use the Meta Pixel to measure the effectiveness of our advertising campaigns on Facebook and Instagram, and to show relevant ads to people who have visited our website. The pixel collects information about your interactions with our site.

Other Advertising and Remarketing Tools

We may use additional platforms for advertising and retargeting purposes, including Google Ads. These services may use cookies to show you relevant advertisements based on your browsing history.

 

You can manage your advertising preferences and opt out of interest-based advertising through the Digital Advertising Alliance's opt-out tool at: http://optout.aboutads.info/ or the Network Advertising Initiative at: http://optout.networkadvertising.org/

 

Our website may contain links to our social media profiles (such as Instagram, Pinterest, Facebook, or Houzz), as well as social sharing buttons and embedded content. If you interact with these features, the respective social media platforms may collect information about your visit.

These platforms operate independently and are governed by their own privacy policies. We encourage you to review their policies to understand how they handle your data. We do not control the data collected by third-party social media platforms.

 

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

•        Service Providers: Trusted third parties who assist us in operating our website and delivering our services — such as payment processors, shipping carriers, email marketing platforms, and analytics providers. These partners are contractually obligated to use your data only for the purposes we specify.

•        Legal Compliance: If required by law, court order, or government authority, we may disclose your information to comply with legal obligations or to protect the rights, property, or safety of our business or customers.

•        Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of that transaction. We will notify you of any such change.

•        Fraud Prevention: We may share data with third parties to detect, prevent, or address fraud, security issues, or technical problems.

 

We respect your rights over your personal information. Depending on where you live, you may have some or all of the following rights:

General Rights (All Customers)

•        Right to Access: You can request a copy of the personal information we hold about you.

•        Right to Correction: You can ask us to correct any inaccurate or incomplete information.

•        Right to Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

•        Right to Opt-Out of Marketing: You can unsubscribe from marketing communications at any time.

California Residents — CCPA/CPRA Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

•        Right to Know: You have the right to know what personal information we collect, use, disclose, and sell (we do not sell your data).

•        Right to Delete: You may request deletion of your personal information, with certain exceptions.

•        Right to Correct: You may request correction of inaccurate personal information.

•        Right to Opt-Out of Sale or Sharing: We do not sell or share your personal information with third parties for cross-context behavioral advertising.

•        Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

•        Right to Limit Use of Sensitive Personal Information: You may request that we limit the use of your sensitive personal information.

 

To exercise any of these rights, please contact us at info@dellisantidesign.com or call +1 (440) 406-9279. We will respond to verified requests within the timeframes required by applicable law (typically 30–45 days).

 

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.

Typical retention periods include:

•        Order and transaction records: Retained for up to 7 years for tax and accounting compliance.

•        Customer account data: Retained for as long as your account remains active, plus a reasonable period thereafter.

•        Marketing communication data: Retained until you unsubscribe or request deletion.

•        Customer service communications: Retained for up to 3 years.

 

When data is no longer needed, we securely delete or anonymize it in accordance with our data management practices.

 

We take the security of your personal information seriously. We implement a range of technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

•        Secure Socket Layer (SSL) encryption for data transmitted through our website

•        Secure storage and access controls for data held on our systems

•        Regular monitoring of our website and infrastructure for vulnerabilities

•        Working only with payment processors and service providers who maintain strong security standards

 

While we work hard to protect your information, no method of transmission over the internet or electronic storage is 100% secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at info@dellisantidesign.com.

 

Our website and services are intended for adults and are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately and we will take prompt steps to delete that information.

 

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the 'Last Updated' date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make material changes that significantly affect your rights, we will make reasonable efforts to notify you — for example, by posting a notice on our website or sending an email to the address associated with your account.

Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.

 

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please reach out to us. We're happy to help.

 

Business Name: Dellisanti Design Center

Website: http://dellisantidesign.com

Address: 2060 Center Rd, Avon, OH 44011, USA

Phone: +1 (440) 406-9279

Email: info@dellisantidesign.com

 

We are committed to resolving any concerns you may have about your privacy. For California residents or others with specific legal inquiries, please indicate the nature of your request in your message so we can respond appropriately.